All-in-One Performance Compensation.
The TRM rewards engines derive unlimited performance results, compensation, commissions, incentives, bonuses, overrides, distributions and more, for all customers, workforce members, distribution channels and supply-chain partners: a single source for every reward and recognition initiative.
Implement unmatched Workforce Performance and Customer Loyalty initiatives from one unified system.
Employee, Workforce & Business Unit Rewards
• Sales revenue production, opportunity management, sales management
• Sales activities, results, volumes, revenues, mix, distributions
• Quotas, thresholds, minimum standards
• Referrals, referral-to-sales, and referral productivity, intra- and inter-business unit
• Customer service, satisfaction and retention
• Service quality, time-to-resolution, error rates, accuracy, and service management
• Asset and liability quality, risk ratios, loss ratios, volatility
• Business Unit productivity, profitability, yield, output, efficiency, cost optimization
• Performance ratings, competencies, training, and project-to-completion
• Revenue Recognition: performance obligations, judgments/estimates, balances, adjustments
• MBOs and related bonuses
• Cash- and non-cash-based: all plans
• Reward and recognition programs
• Special Performance Incentives (SPIFFs)
• Merit Pay programs: individual and group
• Binary, Matrix, Unilevel, Breakaway, Generation, Hybrids and more
• Equity compensation programs; short-, medium-, long-term
• Revenue and profit sharing, fee splits, distributions
• Percentage, flat-rate, one-time and recurring commissions
• Recoverable and non-recoverable draws
• Accelerators, qualifiers, and caps; Manager overrides at all hierarchy levels
• Lookback and pay-forward pay-outs, charge-back and prior period adjustment accounting
• Payment and Payout Rules Management
• Payroll and Accounting System integrations via API Engine
• Payment remittance integrations via API Engine
Customer, Client, Patient & Member Rewards
• Business-to-Consumer (B2C)
• Business-to-Business (B2B)
• Direct-to-Consumer (D2C)
• Consumer-to-Consumer (C2C)
• Loyalty Programs
• Portfolio/relationship penetration, retention, enhancement, and profitability
• Account-based Management (ABM)
• Lifetime Relationship Values (LRV)
• Relationship Revenue Values (RRV)
• Relationship Engagement Ratios (RER)
• Valued Net Promoter Scores (VNPS)
• Customer Lifecycle Development
• Pipeline/Revenue growth
• Customer engagement, loyalty, frequent-buyer
• Segmentation, migration and optimization
• Referrals made and conversion-to-sales
• Service-level management
• Cash, points, in-kind
• Influencers and social impact
• Payment remittance integrations via API Engine
Distribution Channel Rewards & Compensation
• Business-to-Channel
• Channel affiliate partners share/split and tracking
• Sales and opportunity management, production, volumes, profitability
• Customer satisfaction and service performance
• Revenue-sharing and distributions
• Profit-sharing and distributions
• Cost allocations: macro, micro, nano
• Residuals: all dimensions and timing
• Royalties: all dimensions and timing
• Seed-to-shelf, seed-to-sale
• Network, affiliate and referral marketing
• Cooperatives
• Deal quality, deal profitability, average order value
Supply-Chain Partner Rewards & Compensation
• Business-to-Business
• Sales and revenue production
• Referrals and conversion-to-sales
• Service quality and response times
• Productivity, yield
• Perfect order, cycle times
• Days-of-supply, billing accuracy
• Trade promotions
• Marketing campaign management productivity
• Co-operative Advertising
• Revenue Distributions
• Cost Allocations