Great Events, Made Easy.
One-on-ones, team meetings, conventions, conferences, games, competitions, classes, seminars, performances, presentations, parties and any other event you conceive can be scheduled, staffed, organized, messaged, ticketed and executed.
Create, plan, manage and execute every activity and event, small to large, one-time and recurring. Assign Resources, Employees, facilities, sponsors and workflow tasks. Link/invite Customers and sell tickets; individual and group.
Enable bulk ticket customer-to-customer distribution/transfer. Link Campaigns. Send targeted pre/in/post-event messages. Automate remote ordering. Link Customer Loyalty programs. Enable Sponsor participation and promotions.
Customer Engagement
Whether they're clients attending a conference, fans attending a game, students attending a course, passengers on a trip, or any other scheduled activity, you can invite and correspond with them, distribute event tickets and materials, and message them before, during and post-event.
Workforce Management
For in-office, remote, hybrid and traveling workforce members and vendor staff, for any organization gathering small to large, invite and schedule participation, message, assign work tasks and coordinate achievement. Assign temporary event staff, inside employees and outside vendors, course instructors, seminar presenters, exhibitors, and every other resource.
E-Ticketing & Distribution
TRM Event Manager enables full digital sales, distribution, sharing and re-distribution of event tickets. Bulk ticket package purchasers can individually distribute single tickets to their group members, reclaim and re-distribute unused tickets. And, every transaction is documented in Customer Account profiles and System-wide sales, event, and customer reporting.
Messaging: Pre, In and Post-Event
Using TRM Message Manager, send concurrent email, SMS and message app communications to customers, event staff, sponsors and vendors. Real-time notify event participants of activities, changes and updates, offer promotions, announce contest winners, and other announcements.
Remote Ordering
Integrating with venue point-of-sale ordering systems, we empower game fans, event attendees and even remote participants to purchase event product and services: pre-, during and post-event. Integrating TRM Workflow Automation, API integration and Message Manager, customers are alerted when their purchase is ready for pickup or when it will be delivered to their location.
Resource Planning
Every event and venue has unique facility, safety, security, configuration, food and beverage, supply and storage, organization, maintenance, parking, and especially workforce requirements. TRM Event Manager enables you to define every one of these Resources, specifically designate them to each event as required, and track, monitor and report each of them.
Customer Loyalty
Everyone loves rewards and recognition, especially your customers and fans, workforce and partners. With TRM Incentive Manager, imagine and implement customer loyalty programs that increase your revenues, retain your best customers, and improve customer satisfaction.
Workflow Process Automation
TRM enables comprehensive cross-platform integration so you can assign/designate unique products/services, Service Manager issues types, Campaigns, Messages, Content and Documents to every event; and, mass-assign task, process and workflow responsibilities to employees, and even to "please complete this post-event survey" customers.
Using TRM Event Manager, we held a 3-day convention with 20,000+ attendees, hundreds of sponsors and exhibitors, and dozens of sessions. We managed all e-ticketing sales, all sponsor ticket distributions, all session attendance, SMS, and lead-gen scanning for exhibitors, without a single hiccup.
Technical Lead • Event Manager