Always prioritizing end-user journeys, we've learned that process-driven software development, with operations, risk management and compliance at the center, is the key to digital success.
Our team has designed, built, implemented and operated thousands of business performance, transaction processing, distribution, compensation, workflow management, sales/marketing automation and all-channel relationship management systems, serving millions of end-users.
We've also researched, developed and assisted execution of nearly a thousand strategic plans. And, assisted scores of our clients with ongoing development and operations.
That combination of actual strategy, operating experience and software development is rare.
We design software applications and platforms process-first, then enabling persona journeys, not vice versa. Optimal process automation actually results in vastly more successful customer, workforce, partner and digital transformation experiences.
We develop software with the core strategies, objectives, risk management, compliance requirements and business processes as the root and center of our priorities: "inside out", with vital end-user journey-mapping and experience design following. Other edge-first, "outside-in" development approaches often under-estimate, even overlook, these core priorities.
Successful digital transformation has to be strategy-driven, not technology-pre-defined. We know that large publicly-traded, highly-regulated B2B enterprises have different requirements than privately-held small early-stage B2C companies. Tools and methods follow strategy.
We collaborate intensively with all CxOs to understand their business plans, foundations and requirements for the digital solutions they need. Core processing, operations, service and the edge end-user journeys and experiences evolve from there, not the opposite.
Based on our clients' short-, medium- and long-term circumstances and needs, our expert team employs the best-practices of today's leading software development architectures, methodologies, orchestrations and toolsets.
Ours is a 'flywheel' development approach, where the lifecycles of some solutions evolve at a different velocity than others; this saves money and expedites successful outcomes.
Our methods are "Agile", except when that means costly "trial and error". Some of our methods are more traditional, but all are aligned with the timing, functional and operational requirements of our clients.
If you belong to your organization's C-suite or executive team, and you'd like to explore how we can optimize your digital transformation and software development success, please Contact Us.
Certainty Systems. A Better Way to Build.
Silicon Slopes • Newport Beach • London
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